Template Support

When you checkout, I will have asked you if you would like your template to be transferred to your current site or a new site. 

If you opted in for a NEW site, I’ll set up your new website with the template and you’ll be invited as a contributor to the site. Once you’ve been added, I’ll then transfer complete ownership to you. This will be done within 48 working hours since purchase.

If you opted in to transfer it to an EXISTING site, I will ask you to add me as an Admin so that I can transfer the site over to your account. I’ll keep all of your existing pages in a folder named “OLD PAGES” so you can use the content from them, but the pages, demo content and brand styles from my template will take over. I will also make a copy of your existing site and invite you as a contributor so you can refer back to it if you need. 

You can find the links to each of the graphics in Module 3, Lesson 1: How to access and edit your template graphics.

All of the Canva graphics will be linked directly so you can Make a Copy and edit as you need.

You can find out how to adjust the spacing of your header in Module 3, Lesson 6: How to edit your header & footer.

If you still can't figure out why there's too much space, make sure your logo isn't square with loads of empty space around it. If so, this is what's taking up all the space. You'll need to crop it to horizontal first before uploading to Squarespace.

The 20% off should be applied if I've created the new website for you and invited you as a contributor.

Please go to Settings > Billing > Subscriptions > Website > Subscribe. The Squarespace Circle Member 20% off notice should show up at the top of the page. If not, please take a screenshot of the page and share it with me so I can find out what the issue is.

It's also important to note that this 20% off only applies to your first month or year depending on which plan you set up. After the first month/year, it will go back to 100%.

*I am a Squarespace affiliate and get a small commission for setting your site up (at no cost to you, of course!)

Absolutely! I go through all of this in detail on the Happy Website Builder course in Module 2, Lesson 2: How to add your brand colours and fonts.

I'll explain how you can edit:

• Site colours

• Site fonts

• What font packs you can use

• What the difference is between Serif and Sans Serif fonts

I'll also go through how to bring in your own brand logos in Module 2, Lesson 1: How to add your logos to your website.

I'll go through this in Module 3, Lesson 4: How to edit Specific Content Blocks in the course.

As well as showing you how to edit the blog, I'll also go through some of the other less common content blocks such as:

• Testimonial Carousels

• Accordions

• and Logo Carousels

SEO is quite a big topic and there's lots you can do to help you SEO such as:

• set up on-page SEO (your website titles + descriptions)

• include keywords into your website copy

• create backlinks to your website from other websites

However I am not an SEO specialist and can't go through it all. But I explain how you can edit your on-page SEO in the Happy Website Builder course, Module 5, Lesson 1: One Page SEO.

If you need any SEO specialist recommendations, get in touch and I'll send some 😊

This will depend on how your website was set up:

If you set up a new account, you usually have 14 days free trial before Squarespace asks you to purchase a plan. Which, in my opinion is way too soon!

Whereas if I set it up, I can get you 6 months free trial so you can build your site in your own time! This is because I'm a Squarespace Circle Member*. If you requested I set up a NEW website for you and I invited you as a contributor, this automatically gets applied!

*I am a Squarespace affiliate and get a small commission for setting your site up (at no cost to you, of course!)